Privacy policy
Privacy Policy
Last Updated: July 2026
At Crafted Pour ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or use our website, we may collect the following types of information:
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Purchase history
Device Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- Pages visited
- Referral sources
- Website activity
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and provide personalized advertising.
You may disable cookies through your browser settings, although some features of the website may not function properly.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website
- Detect fraud and maintain website security
- Comply with legal obligations
- Send promotional emails (only if you have subscribed)
You may unsubscribe from marketing emails at any time using the link included in each email.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers that help us operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Email marketing platforms
- Analytics providers
- Fraud prevention services
These providers only receive the information necessary to perform their services and are required to protect your information.
Payment Information
All payments are processed securely by trusted third-party payment providers.
We do not store or have access to your complete credit card information.
Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, tax, and accounting requirements
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request a copy of your personal data
To exercise any of these rights, please contact us using the information below.
Security
We take reasonable technical and organizational measures to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Crafted Pour
Email: craftedpour.sp@gmail.com
Website: www.craftedpoursp.com